RETURN CLIENTS

Once logged into the online Client Portal, select "My Appointments". Here you will see a list of all your upcoming appointments.

Please note the date of your next Progress Review or Comparative Assessment.

For those under Holistic care your Comparative Assessment will act as a goal post. Between now and that date please book your selected number of entrainments and SRI appointments.

When booking an SRI session, please select "Book Class", then "Entrainment" to be shown available times.

Entrainment sessions are always delivered within a group setting for your benefit - enquire with your chiropractor to find out more.

You can book up to three entrainment sessions per day, please book with a 20min or more break between them.

Once a time is chosen you can select "Pay Now" to pay by card online (Pay-Per-Booking clients) or select "Book Now" if using your pre-payment credit (bundle clients).

Note: All payments are taken prior to each appointment, with either of the above options.

Card Payments: We do not carry any card processing facilities in the practice. All card payments must be processed online at the time of booking.

Cash: We accept cash for bundle pre-payments, but do not hold cash on the premises.

We encourage booking SRI sessions before or after an entrainment session on the same day.

When booking an SRI session, please select "Book Class", then "SRI" to be shown available times.

Once a time is chosen, you can select "Pay Now" to pay by card online (Pay-Per-Booking clients) or select "Book Now" if using your pre-payment credit (bundle clients).

Note: All payments are taken prior to each appointment, with either of the above options.

Card Payments: We do not carry any card processing facilities in the practice. All card payments must be processed at the time of booking.

Cash: We accept cash for bundle pre-payments, but do not hold cash on the premises.

From time to time you may need to change the times of your bookings, or cancel an appointment. Let's show you how in 4 easy steps.

1) Select "My Appointments" page within the Client Portal. Find the appointment you need to reschedule or cancel and note down the date and time.

2) Now book your new date and time. Pay-Per-Visit clients, please select “pay later” as you already paid for the original visit.

3) Return to the "My Appointments" section to now cancel your old appointment by pressing the "Cancel Appointment" red X on the right hand side of your booking.

4) When cancelling an appointment, please text the practice so we are aware of your circumstances.

Note: If you have any issues with this process simply text the practice phone.

For Holistic clients, our staff will book Progress Reviews and Comparative Consultations in advance for you.

Clients choosing Pure will require at least one Progress Review every 13 weeks. Simply enquire with our staff to book.

Life happens, so occasionally you may miss a day, week or month of care.
From time to time we also alter our availabilities according to conferences and public holidays.

For Holistic clients, your quarter of care has a number of set appointments that you must adhere to closely to achieve your desired result.

When missing care sessions, we recommend making up those missed appointments on alternative days, weeks or months of care.

As mentioned above under “How to book a NetworkSpinal Entrainment”, you can book up to three entrainments per day, with at least a 20min gap between them.

Booking example:
6:20am entrainment, 7am entrainment, 7:20am SRI, and 5:40pm entrainment.
Or 7am entrainment, 11am and 5pm.

For planned holidays, FIFO workers and those who travel frequently:
Please take the entrainment and SRI sessions that will be missed, and allocate them into your available weeks either side of your holiday.

When closed for Public Holidays and away dates we will open alternative days throughout the week.

We are all accountable to the process of care. Seeking More is accountable to improving nervous system coherence and empowering you, and you are accountable to your commitment and engagement with the care.

We do not have a cancellation fee. We will not hassle you to make bookings. It will be your responsibility. We always empower our clients to make informed conscious choices about engaging in care with us. This invites collaboration and accountability.

We provide text reminders and a full set of online tools for you to self-manage your appointments. Therefore, we ask that you attend the appointments you schedule with us.

In respect of these supports:
If you do not arrive for a booked appointment, the full fee will be incurred.